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fritsa58385468
fritsa58385468
Participating Frequently
February 16, 2016
Question

uploading pdf suddenly does no longer work, any ideas?

  • February 16, 2016
  • 1 reply
  • 479 views

i suddenly are unable to upload pdf docs. I tried to upload a previously uploaded pdf, and that did not work either. Any ideas?@

    This topic has been closed for replies.

    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    February 16, 2016

    Are you using a Hosted account or does your organization have its own Connect servers?

    Have you tried loading a PDF from the Content library?

    What error message are you getting?

    fritsa58385468
    fritsa58385468Author
    Participating Frequently
    February 17, 2016

    I am using a hosted account

    Yes when i used a previously uploaded pdf thet worked, but when i tried to upload that pdf again it did not upload again. Uploading a pptx worked. The error message in dutch was it did not wordk try later. As far as i could ascertain it tried to convert the pdf and that did not go ok.

    One of my presenters tried to upload he could not either

    Hope this helps?

    Tried again to upload, no problem, so its is solved, do not know why or how

    If u want to check anything out mij account is https://zelb.adobeconnect.com/

    fritsa58385468
    fritsa58385468Author
    Participating Frequently
    February 17, 2016

    To moderators please remove my password from the last post was not aware it would be publised

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