Skip to main content
Justenuf2bdangerous
Justenuf2bdangerous
Inspiring
November 18, 2014
Answered

Uploading SCO to Connect, .zip file not recognized?

  • November 18, 2014
  • 2 replies
  • 1377 views

I am working in Articulate Storyline 2, packaging as a swf/html5 compliant SCO using SCORM 2004 v.4. When I test the file at SCORM Cloud, the manifest is good and the project launches without issue. When I take the same file and attempt to load it to Connect, the system reports an error - "file format not recognized" I have no idea where to go with this - the Articulate site and this site have no ther instances of this issue - anyone? anyone? Bueller?????

This topic has been closed for replies.
Correct answer Justenuf2bdangerous

Success - not with Storyline 2 - that's another story entirely - but we got the boss to junk it and let us run Cp8 - all is well and our stuff is playing nice with our client LMS!

As far as Storyline 2 - the publishing options don't include the AICC conversion wrapper necessary to run correctly on a pre-Connect 9 LMS configuration, so even publishing in AICC, you get mixed results saying the course is in progress and complete at the same time. The solution that was finally useful came from Andrew Chemey at Adobe, who sent a zip file that allowed me to package a SCORM 2004 published storyline file in a wrapper that communicated with the AICC based Connect 8 LMS. we wrapped up all our courses built in Storyline 2 in that wrapper, posted them up to the LMS, and officially retired the software.

2 replies

Justenuf2bdangerous
Justenuf2bdangerousAuthorCorrect answer
Inspiring
December 2, 2014

Success - not with Storyline 2 - that's another story entirely - but we got the boss to junk it and let us run Cp8 - all is well and our stuff is playing nice with our client LMS!

As far as Storyline 2 - the publishing options don't include the AICC conversion wrapper necessary to run correctly on a pre-Connect 9 LMS configuration, so even publishing in AICC, you get mixed results saying the course is in progress and complete at the same time. The solution that was finally useful came from Andrew Chemey at Adobe, who sent a zip file that allowed me to package a SCORM 2004 published storyline file in a wrapper that communicated with the AICC based Connect 8 LMS. we wrapped up all our courses built in Storyline 2 in that wrapper, posted them up to the LMS, and officially retired the software.

L
Adobe Employee
laurenkg
Adobe Employee
December 2, 2014

Well, that's very good news! I'm glad too that Andrew passed that wrapper around your existing Storyline courses (and that you got to work with him directly, he is amazing).

thatthatis
thatthatis
Participant
February 13, 2015

Is it safe to say that the Wrapper provided by Andrew in his 2009 thread (http://www.connectusers.com/tutorials/2009/01/scorm_tracking/) is the "same" wrapper provided above? I just started a new gig and use Articulate Storyline from my home studio, but have Captivate (wait for it) 6 at work... And we use Connect for our LMS needs. I'm guessing I'm going to run into the problems outlined above, and that it will be best for me to get used to using the wrapper, as I've already been told we're not updating Captivate - and knowing haters might hate here - I do prefer Articulate over Captivate 6. More recent versions of Captivate, well, I cannot yet say, because the budget won't let me make a comparison

Justenuf2bdangerous
Justenuf2bdangerousAuthor
Inspiring
November 18, 2014

Found the resolution to this issue after further digging on the Storyline forums;

http://www.articulate.com/support/storyline/how-to-track-articulate-content-in-adobe-connect

http://community.articulate.com/discussions/articulate-storyline/trying-to-use-storyline-with-adobe-connect-lms#

Just one of those weird little things when dealing with LMS variations

justenuf

Justenuf2bdangerous
Justenuf2bdangerousAuthor
Inspiring
November 19, 2014

Dammit... did the linked stuff and waited to hear the good news - instead: "Error - unable to acquire LMS API, content may noyt play properly and results may not be recorded. Please contact technical support."

Anyone? I know the answer is to dump Storyline 2 and run Cp8, but that's not in my power... How can I slap a patch somewhere to get these to play nice?

L
Adobe Employee
laurenkg
Adobe Employee
November 25, 2014

Hello!

I know just enough about Articulate and Presenter to be dangerous, so I'll reply.

Do you happen to have Adobe Presenter 7? I'm not sure about Storyline specifically but I know that with Adobe Presenter 7, you can edit files from Articulate Presenter 8, which can then be uploaded into Connect. Not sure if this is possible with Adobe Presenter 8+, but, it's still in the help files.

http://helpx.adobe.com/presenter/using/creating-presentations.html

Now, I do know of some people who did directly upload Articulate Presenter courses directly to Connect without issue. I'll ask though - have you tried setting the content to track for AICC? I would recommend that,then republish.

Lauren

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices