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Jul 31, 2013 2:12 PM UTC
Question

Uploading Slides- formatting changes

When I upload slides (either through the share pod or the adobeconnect admin page) the formatting becomes corrupted.  For example, the text no longer remains within the confines of a text box or the font changes.  How do I avoid this?

Thank you.

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4 replies

sameer_puri
Adobe Employee
Adobe Employee
Jul 31, 2013 2:33 PM UTC

Hi fairchilr,

This happens when you are using fonts which are not there on Adobe Connect server.

There are a few workarounds available:

1. Buy Adobe Presenter and publish your PPTX to Adobe Connect. This will preserve all your fonts.

2. Convert the PPTX into a PDF and upload a PDF in the share pod.

3. Use a font that is supported with Adobe Connect.

Hope that helps!

Sameer Puri

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Jul 31, 2013 2:38 PM UTC

Thanks Sameer!  This may be a silly question, but where can I find a list of fonts supported by Adobe Connect?

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sameer_puri
Adobe Employee
Adobe Employee
Jul 31, 2013 3:52 PM UTC

Hi,

Our servers are hosted on Windows 2008 server machines. So the fonts that are there in Win2008 server will be supported on uploading a PPTX file in Connect. Typically, the following list (there may be additions/modifications in the list) has the name of the fonts that are there in Win2008 server machines: http://www.microsoft.com/typography/fonts/product.aspx?PID=160

Hope this helps!

Sameer Puri

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