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Susana5FF7
Participant
Feb 22, 2021 12:09 PM UTC
Question

USB 2.0 Camera not working in Standard View

My camera works perfectly on Classic View but it does not work on Standard View. 

Any idea on how to fix it?

Thank you

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    3 replies

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Feb 23, 2021 5:41 PM UTC

    Make sure that another application that uses the webcam isn't active on the computer. If they have something like MS Teams running, try closing that.

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    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Feb 22, 2021 6:42 PM UTC

    Any error messages or just a black screen?

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    Susana5FF7Author
    Participant
    Feb 23, 2021 12:46 PM UTC

    Just a black screen, as if it was loading. We confirmed that the selected camera was the correct one

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