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Participant
January 14, 2016
Answered

User limit for the meeting has been exceeded?

  • January 14, 2016
  • 3 replies
  • 3070 views

I just started the free trial today and am playing around with this. I invited someone to test the process of entering the meeting. They tried to enter as a guest and received the notice saying the user limit had been exceeded. I was the only other person in the meeting. Please help.

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Correct answer Jorma_at_Knox

Free trials are 'solutionized' now. So instead of getting all features in Connect, you get features that apply to what you are looking for. I'd venture a guess you got a trial for Virtual Classrooms or Webinars. When you do this meetings must be enable for these tools to work, but they only have the ability to have 1 concurrent user (aka, you). You will need to create an instance under the Training or Seminars tab, depending on which trial you have, and then use that.

3 replies

March 29, 2017

Yes, got it!

Iz_AhnAuthor
Participant
January 15, 2016

Many thanks.

Jorma_at_Knox
Jorma_at_KnoxCorrect answer
Legend
January 14, 2016

Free trials are 'solutionized' now. So instead of getting all features in Connect, you get features that apply to what you are looking for. I'd venture a guess you got a trial for Virtual Classrooms or Webinars. When you do this meetings must be enable for these tools to work, but they only have the ability to have 1 concurrent user (aka, you). You will need to create an instance under the Training or Seminars tab, depending on which trial you have, and then use that.