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Participant
Jan 14, 2016 4:23 PM UTC
Answered

User limit for the meeting has been exceeded?

I just started the free trial today and am playing around with this. I invited someone to test the process of entering the meeting. They tried to enter as a guest and received the notice saying the user limit had been exceeded. I was the only other person in the meeting. Please help.

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Jorma_at_Knox
Jorma_at_KnoxCorrect answer
Legend
Jan 14, 2016 10:20 PM UTC

Free trials are 'solutionized' now. So instead of getting all features in Connect, you get features that apply to what you are looking for. I'd venture a guess you got a trial for Virtual Classrooms or Webinars. When you do this meetings must be enable for these tools to work, but they only have the ability to have 1 concurrent user (aka, you). You will need to create an instance under the Training or Seminars tab, depending on which trial you have, and then use that.

3 replies

Mar 29, 2017 8:15 PM UTC

Yes, got it!

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Iz_AhnAuthor
Participant
Jan 15, 2016 5:29 AM UTC

Many thanks.

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Jorma_at_Knox
Jorma_at_KnoxCorrect answer
Legend
Jan 14, 2016 10:20 PM UTC

Free trials are 'solutionized' now. So instead of getting all features in Connect, you get features that apply to what you are looking for. I'd venture a guess you got a trial for Virtual Classrooms or Webinars. When you do this meetings must be enable for these tools to work, but they only have the ability to have 1 concurrent user (aka, you). You will need to create an instance under the Training or Seminars tab, depending on which trial you have, and then use that.

Translate