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athletic_discoverer6C15
Participant
Nov 23, 2012 6:54 PM UTC
Answered

Using Uberconference with Adobe Connect

Hi Everyone

I have been beating my head against the ball trying to set up Uberconference to work with Adobe Connector.

I have tried to set it up as an Audio Provider -- but I just can't figure out how to set up the dial-in steps properly.

Has anyone out there used Uberconference -- or any other 3rd party audio conferencing provider -- successfully.

Help is much appreciated!

Greg

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    athletic_discoverer6C15Correct answer
    Participant
    Nov 25, 2012 8:01 PM UTC

    THIS TOOK CARE OF THE PROBLEM!!!

    Thank you so much for your help Jorma.

    Greg

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    4 replies

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Nov 24, 2012 11:35 PM UTC

    The dial in process would be exactly the same as if you were dialing into the bridge as a participant. Most of the time it needs the following steps.

    Phone number:           800-555-5555

    Delay:                        3000 ms

    DTMF: (passcode)     123456#

    Delay:                        3000ms

    DTMF:                      1 or # (for a roll call or to join the bridge)

    However if the provider is not using a SIP compliant bridge, the Universal Voice tool will fail upon attempting to dial out.

    Also, for the hosted environment, the phone bridge must have a toll-free number.

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    athletic_discoverer6C15AuthorCorrect answer
    Participant
    Nov 25, 2012 8:01 PM UTC

    THIS TOOK CARE OF THE PROBLEM!!!

    Thank you so much for your help Jorma.

    Greg

    Translate
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