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A
athletic_discoverer6C15
Participant
November 23, 2012
Answered

Using Uberconference with Adobe Connect

  • November 23, 2012
  • 1 reply
  • 1649 views

Hi Everyone

I have been beating my head against the ball trying to set up Uberconference to work with Adobe Connector.

I have tried to set it up as an Audio Provider -- but I just can't figure out how to set up the dial-in steps properly.

Has anyone out there used Uberconference -- or any other 3rd party audio conferencing provider -- successfully.

Help is much appreciated!

Greg

    This topic has been closed for replies.
    Correct answer athletic_discoverer6C15

    THIS TOOK CARE OF THE PROBLEM!!!

    Thank you so much for your help Jorma.

    Greg

    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    November 24, 2012

    The dial in process would be exactly the same as if you were dialing into the bridge as a participant. Most of the time it needs the following steps.

    Phone number:           800-555-5555

    Delay:                        3000 ms

    DTMF: (passcode)     123456#

    Delay:                        3000ms

    DTMF:                      1 or # (for a roll call or to join the bridge)

    However if the provider is not using a SIP compliant bridge, the Universal Voice tool will fail upon attempting to dial out.

    Also, for the hosted environment, the phone bridge must have a toll-free number.

    A
    athletic_discoverer6C15AuthorCorrect answer
    Participant
    November 25, 2012

    THIS TOOK CARE OF THE PROBLEM!!!

    Thank you so much for your help Jorma.

    Greg

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