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Jan 24, 2017 1:39 PM UTC
Question

Video contains 0 kb size after recording

But this video remember it's duration. How is this possible?

Is there any way to get this video unharmed back?

See screenshot:

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1 reply

Jorma_at_Knox
Legend
Jan 26, 2017 6:08 PM UTC

Did you use an integrated phone bridge and the recording is just waiting for the audio to be imported from the teleconference provider?

If not, you may need to reach out to Adobe Support to see what they can do. Adobe Connect Справка | Поддержка Adobe Connect  or Adobe Connect Help | Adobe Connect Support

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