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Participant
Feb 5, 2013 10:55 PM UTC
Question

Video Not Working for Attendees

When I play a video in my meeting room my attendees see a black screen.  Neither Adobe nor my local contact can seem to provide a solution to this problem.  Has anyone else had this problem and found a solution?

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8 replies

Participant
Feb 6, 2013 9:38 AM UTC

You can search FLV conveter . You see many conveter seclct one. Thank you.

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Participant
Feb 6, 2013 4:10 PM UTC

I have always converted my videos to FLV.  It does not help the problem.

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Jorma_at_Knox
Legend
Feb 6, 2013 5:09 PM UTC

I use the AVS video converter (http://www.avs4you.com). It's not free, but not expensive either. You can use the Adobe Media Encoder tool, if you have a Creative Suite or just want to download it: http://www.adobe.com/support/downloads/product.jsp?product=160&platform=Windows

When encoding a video, you should have an option as to what Codec to use. Choose the H.263 Codec.

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Jorma_at_Knox
Legend
Feb 5, 2013 11:01 PM UTC

What format is the video?

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Participant
Feb 5, 2013 11:03 PM UTC

FLV

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Jorma_at_Knox
Legend
Feb 5, 2013 11:11 PM UTC

Odd, FLV is pretty reliable. If you can, try converting it to MP4 and see if that works.

If it helps, I encode the FLV's I work to H.263, 720X480 (or smaller), 800 Kbps or less. If you have H.264 FLV videos, then try encoding them to H.263.

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