Skip to main content
Inspiring
March 19, 2014
Question

What would cause my Chat Pod to spontaneously close?

  • March 19, 2014
  • 1 reply
  • 442 views

During a live event today the chat pod suddenly closed, without anyone hiding it. Several of the attendees reported it closed before it happened on my Mac. What could have caused this to happen?

This topic has been closed for replies.

1 reply

sameer_puri
Adobe Employee
Adobe Employee
March 19, 2014

Hi,

I can think of few scenarios where this can happen:

1. Host hiding it (you already ruled it out)

2. Host changing the layout to one which doesn't have the chat pod in it.

3. Host moving the chat pod to presenter only area(poa)

I guess you were not the host  or were there multiple hosts in the meeting room? If this is the case can you get in touch with (other) hosts and see if they did any of the 3 activities above mentioned?

Thanks

Sameer Puri

JJonesAuthor
Inspiring
March 19, 2014

No, I am the host for the room. The layout had not changed and no one hid

or moved the pod. Could it have been affected by anything else? Network

issues? Anything?