Why Can't I Change My Name In-Room Anymore?!?

5 replies
5458 views
Translate

Did Adobe remove the ability for hosts to change their name in the room?

There used to be an option to do so in the Attendee Pod's pull-down menu,

but it's gone! Did it move or has it been removed?

Desktop application

This topic is closed to new replies. Start a new post to keep the conversation going.

S

scapegoat23

Participant

I have the same problem, I have 6 meeting rooms - edit my info appears in four of them but not the other two - really confused as to why this should be.

Translate

Jorma_at_Knox

Legend

I would recommend you reach out to Adobe Support. It may be a bug or some setting combination that causes that to happen. Either way, they are the best resource to review the rooms that are displaying this behaviour and identify a fix/work around. Adobe Connect Help | Adobe Connect Support

Translate

Jorma_at_Knox

Legend

It should still be there as the third option down, "Edit My Info..."

If it is not there, it was likely disabled in the Compliance and Control section of the Admin tools in Connect: