Why is Surface Pro screen type so tiny?

I have users with Surface Pro 3's with Windows 8.1 and users with Surface Pro 4's with Windows 10. They both complain that they can't do Connect meetings because the screen type is so tiny. We tried lowering in the resolution of the Surface Pro, but that introduced other issues of parts of the shared screen cutting off and not doing much for the tiny type. I've hunted for a solution, but haven't found one yet. Is something being worked on? Has anyone found a workaround? Help!