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Participant
January 2, 2014
Question

Windows 8.1 and Adobe Connect

  • January 2, 2014
  • 1 reply
  • 1011 views

Has anyone had any success with Adobe Connect and Windows 8.1?  I am using the Adobe hosted version 9.1.2 of Connect.  I have tried Internet Explorer 11(comes with 8.1 and you cannot downgrade), Chrome and FireFox.  I can get into the meeting and do almost everything except the video will not work.  I have the latest flash, have tried hardware acceleration and no acceleration, tried 2 different cameras just to make sure that wasn't it though they do work on a Windows 7 computer.  I am just looking for anyone that has the video working on Windows 8.1.

Thanks

-Scott

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1 reply

Participant
October 2, 2014

We have notice this problem as well, but not only video - the audio doesnt work as well and you get randomly shut down.

The problem is in the Add-in (we have tried 2 latest versions), since you start the room with ?launcer=false both video and audio works fine.

I guess that Adobe development team will release a new add-in asap