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S
scott800
Participant
February 23, 2013
Answered

Windows 8 and Screen Sharing Lag

  • February 23, 2013
  • 1 reply
  • 1909 views

Is there a problem with Adobe Connect 9 and Windows 8 screen sharing?  I've notice there is a about a lag of 2secs or more when I share my screen in Windows 8.  i.e. If I open a Window or do anything, the participants don't see the change until 2 to 3 secs later.

I've ruled out IE and Chrome because they both have the same problem.  I also ruled out the machine because if I run a VM Ware virutual machine with Windows 7 on the Windows 8 machine, then share the screen in the VM Windows 7, there is no lag.

    This topic has been closed for replies.
    Correct answer Jorma_at_Knox

    I tried the lowest res and the highest to get the same result and I am wired


    Alright, well then you are possibly looking at a network issue (congested network), possibly a computer performance issue, some conflict with Connect and another application on your comptuer causing the lag, or something else entirely. Are you able to share your screen without the lag on another computer on the same network? If so, that will elminate the network piece and narrow it down to your comptuer.

    You might want to consider working with Adobe Support to see if they can help identify the problem as well. 800-945-9120.

    You can also try the test your computer page to see if anything comes up there. You can subsitute the server URL for the system you are using, but for my account it is: Test Meeting Connection

    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    February 25, 2013

    I've recently started using Windows 8, and I'm not seeing a difference in performance from Windows 7, Vista or XP. What resolution is your monitor when sharing using Widows 8, vs Windows 7?

    The lag that I see in 8 is somewhere between .5 and 1 second, but I am tesing on a wireless connection, so the lag may be less when hardwired.

    S
    scott800Author
    Participant
    February 27, 2013

    Jorma,

    I'm not talking about the lag on the Windows 8 machine.  I'm talking about the lag that other people see when sharing my Windows 8 desktop.  Its not a resolution issue either.  The resolution on the Windows 8 and Windows 7 is the same.  Also I've had other people with Windows 8 share their screen and they seem to have that issue too.  Other windows OS don't seem to have this lag. 

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    February 27, 2013

    I was sharing my computer screen from a Windows 8 OS and viewing the screen share on Widows Visa, Windows XP and Mac OSX computers. I never saw more than a 1 second lag.

    I'm not saying you are wrong, just that I cannot reproduce the issue. I always do screen sharing at or around 1024 X 768 to ensure the least latency and best visibility of my screen share. Not sure if that would make a difference on your end.

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