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Webinardj
Known Participant
February 20, 2020
Question

year 2020 V10.6 but same issues. missing slides in Recording :

  • February 20, 2020
  • 1 reply
  • 428 views

yesterday record one seminar in my adobe server. 

but i don't show slides (white all slides) in recorded  meeting. 

how can we fixed?

i was try another record after seminar for testing.  recorded show all slides without any problem. 

this issues from  pause/run recording with same time scene change (starting adobe presenter) in room.  

scene changed and recorded starting, all Participants showing slides but not recorded slides  on backround 😞   200 slides no show. 

 

not fixed this methods:
offline flv or mp4 export
little edit offine record,
Jaydeep record fixer

 



This topic has been closed for replies.

1 reply

Jorma_at_Knox
Jorma_at_Knox
Legend
February 20, 2020

My first effort would be to move the Presentation from the Uploaded Content folder for that Meeting to the Content Library. You can place it in any folder ther you wish. Then make the Presentation publicly viewable. That will remove any chance that the server is blocking access to the Presentation on recording playback. 

 

If that doesn't resolve the issue, look to upgrade to 10.6.1 (just released, https://helpx.adobe.com/adobe-connect/kb/connect-90-patches.html) as that update has a HUGE list of fixes, many of which apply to PPT content and how it dispalys in live sesions or recordings. https://helpx.adobe.com/adobe-connect/release-note/adobe-connect-10-6-1-release-notes.html

    W
    WebinardjAuthor
    Known Participant
    February 20, 2020

    >Then make the Presentation publicly viewable. That will remove any chance that the server is blocking access to the Presentation on recording playback.

     

    i was record same presentation in same room.   we show slides without any problem.  If permission issiues can't show second recording. 

     

    update 10.6.1 not fixed my issues.

    i cant upload content 

     

    i was show same error with old versions.  when i click to change secene from lobby to presantaion and same time click to start recordin.   How can we fixed i dont know.  

    I dont understand "Uploaded Content folder for that Meeting to the Content Library"

    Presentation inside meeting.   Presentation  size  52Mb but system convert  to  400MB 

    Hybrid

     

    presenter show slides without any problem.   but not in record 😞

     

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