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tom_8729
Participant
November 22, 2024
Question

Ai file import Resolution

  • November 22, 2024
  • 1 reply
  • 112 views

Been testing out the new update to import ai file and I have come across an issue I'm trying to figure out. There are layers in my ai file that won't display above 512 resolution. The moment I try to change the resolution above 512 I get a grey image telling me image input is empty. Thoughts why it only works at 512x512?

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1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
November 25, 2024

Hello @tom_8729,

 

Thank you for the message.

 

I'd be interested to investigate on the issue. Could you send me the AI file at cdellenbach@adobe.com with a link to this thread ?

 

Let me know.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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