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funnynel42
funnynel42
Participant
Jun 24, 2021 11:51 PM UTC
Answered

AMD not supported anymore

With the new 7.2 update AMD is no longer supported in Substance Painter.

An old bug came back that made the software useless.

Old fixes/solutions no longer works.

Whenever you try to paint or adjust anything in Painter it just instantly crashes.

Great work guys!

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Jeremie Noguer
Jeremie NoguerCorrect answer
Community Manager
Jun 27, 2021 4:18 AM UTC

We are working with AMD on a fix, in the meantime, renaming the exe file to "Substance Painter.exe" will solve your issues.

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3 replies

Jeremie Noguer
Community Manager
Jeremie NoguerCommunity ManagerCorrect answer
Community Manager
Jun 27, 2021 4:18 AM UTC

We are working with AMD on a fix, in the meantime, renaming the exe file to "Substance Painter.exe" will solve your issues.

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GS-ART
GS-ART
Participant
Apr 13, 2022 6:57 AM UTC

Hello,
Is there a timeframe for support for AMD GPUs in the 3D application from Adobe? We are still waiting a long time now. This long time frame does not give confidence in a solution. An update is appreciated. Thanks.

 

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    of Rivia5E76
    Participant
    Jun 25, 2021 7:59 AM UTC

    You could try Radeon™ Pro Software for Enterprise version, it's slower than latest drivers but it'll work, I've already switched to Nvidia, so I advice you to do so if you can.

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