Application for student plan "disappeared"

Question

I was applying for the code for the student plan and I recieved a notification on my phone, but when I opened it, the email wasn't there. I searched up other potential places it could've moved to in the app but they weren't there either. I even logged onto desktop and there was still nothing. is there any way I can be resent the same code to my email?

Cyril Dellenbach · Answer

Hello @Patricia361913901pxi,

Unfortunately not. The code can only be sent once per e-mail address (for security purposes). I'd take a look in spam folders, but I'm afraid I can't give you much more help for now. There is currently a lot of discussions on this topic, so I hope I'll be able to give a greater help in a near future.

Regards,

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded