Basic question. (Single channels not working)

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Hello team I'm startinng by testing the tool, and I'm new with everything, but IM struggling to get working the single channels. Only the material channel works fine.

Can you tell me what is causing this, or I need to enable something?

Thanks.

Bugs & Crashes

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Léna Piquet Froyok

Adobe Employee

Could you please attach a log file ? See: https://substance3d.adobe.com/documentation/spdoc/exporting-the-log-file-128745475.html

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helios cazaresAuthor

Participant

Hello here is the log, hope you can find what is the issue.

Thanks for your support.

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Log_Substance_3D_Painter_7-2-1-1120-linux-x64-standard-5c5ac949.txt

davescm

Community Expert

Your screenshot does not show your layers panel. Have you added a material using the Base Color channel yet?

Dave

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helios cazaresAuthor

Participant

Hello Dave, yes the object has the material assigned..., is so weird.

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