Participant

Question

BUG: Layer blending mode appears on another monitor.

Forum|Forum|4 years ago
October 11, 2021
5 replies
1399 views

Just as the title says: the blending mode of a layer appears on another monitor on Windows 10 and Windows 11.

Its been years since this bug was reported and it was never fixed.

Bugs & Crashes

D

Daniele38492786kbgz

Participant

I am experiencing this bug as well, it's just gotten worse showing on a monitor even further away from where I'm working.

J

JuliaWP

Participant

Also having this issue

N

NajimFilali

Participant

This bug seems to be arround. It has caused massive headaches during our production. Can anyone of the staff activelly work on this?

davescm

Community Expert

I can't replicate that here on Windows 11 using v8.3.1 and two displays both connected to an NVidia RTX3090 GPU card.

I tried :

Substance Painter Window maximised on monitor 1

Substance Painter Window maximised on monitor 2

Substance Painter floating in monitor 1

Substance Painter floating in monitor 2

Substance Painter floating between the two monitors.

In all cases the Layer blending mode opened inside the Substance Window.

Have you tried menu Window > Reset UI ?

Dave

K

konstantina22965736si7m

Participant

Hi Dave,

Thank you for your response.

No, the Window > Reset UI did not fix it for me.

Here are my specs:

Operating System: Windows 10
Graphics Card: NVIDIA GeForce RTX 2060
Setup: Laptop with one monitor and one display tablet connected (as shown in screenshot)
Substance Painter version: 8.3.1
Display Tablet: Huion KAMVAS 13 GS1331

My screen setup is shown below:

Monitor 1: Laptop screen
Monitor 3: Other monitor
Monitor 2: Display tablet

As shown in the screenshot above the Blending mode menu does not appear inside my display tablet. Even after reseting the UI or reopening the program.

I tried to change my main display to be the display tablet instead of my laptop but it did not fix it either.

The only way I managed to bring the menu to open inside of my display tablet with this setup was to disable the other 2 monitors.

When I enabled them, it kept appearing on my laptop screen.

After performing a few tests I noticed that the only way to bring it to open inside the display tablet was to change the screen setup as shown below

However now the blending mode menu will appear on my display tablet when I open the program on my laptop screen as shown below

Not sure why this is happening but it seems to me like an issue with multi monitor setups.

Any further assistance would be appreciated.

Cyril Dellenbach

Community Manager

Hello @konstantina22965736si7m,

Thanks for the message and all the details (always helps troubleshooting).

Considering your message, we are running a few tests on our side. In the meantime, I'd love to know which version of Substance 3D Painter do you have.

Keep me updated.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

K

konstantina22965736si7m

Participant

Have updated to latest version and I still get same bug. When trying to open blending mode menu it always appears on the primary monitor and not the one I am currently working on. This is extremely frustrating when working on display tablet. Is there any workaround or am I missing something?

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