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Known Participant
December 8, 2021
Question

Can't open project file | Failed to open projectsettings.ini

Hi, I seem to have a corrupt file, I didn't get any errors while saving last night, this morning when trying to open the file I get the error message.

After searching the forums it seems that usually you guys asked for the project file and log file.

I wanted to see if you'd be able to recover any of the work.

log file and screenshot of the error are attached. I can also privately send the project file.

 

Thank you

18 replies

UK TV Professional
Inspiring
May 24, 2024

Hi all,

 

I've just had the "Failed to open projectsettings.ini" crash.  Is there no fix for this?  What was the outcome?

 

 

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Simon.Is it STILL broken?
Participant
April 2, 2025

Its nearly a year later now, and apparently after working on the problem for 2 years, they either still haven't figured it out or have just given up.

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Participant
September 8, 2023

HI. I'm Soham Rege. My email address is sohamr.sr@gmail.com. Even I'm having the same problem with Substance Painter for months now. It shows failed to load projectsettings.ini. It doesn't even allow me to use Substance Painter at all. Please help me. 

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IAH-1
Known Participant
May 24, 2023

Same problem today. Was a 9GB file, just locally saved! Have to go back now 😞

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Known Participant
March 31, 2023

I have this same problem too, seems to happen it (multiple) files I stored on my NAS and when going back to them it seems to corupt the ini in the file.

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Known Participant
March 31, 2023

Unfortunately, I never got to open the files and I had to go back to the last backup version...

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GeoffroySC
Community Manager
Community Manager
June 9, 2022

Hi,

Could you share a log? 

Thank you

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Participant
June 9, 2022

When I am openinig my project. It's showing faild to open projectsetting.ini .

 

 

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Participant
June 8, 2022

Hii,

I am facing same issue. Did you find any solution?

 

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Known Participant
June 8, 2022

Unfortunately no, I had to go back to a previous version and I lost a lot of work. 

 

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Known Participant
December 8, 2021

For some evry strange reason the forum does not allow me to upload the log so here's a link to it: https://drive.google.com/file/d/1ybR2m-SYmWwIbZ7AA4meqQeHz_5nuDm8/view?usp=sharing

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