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Participant
January 7, 2022
Question

Cant use the "send to app" feature in creative cloud app

  • January 7, 2022
  • 2 replies
  • 332 views

I am subscribed to substance painter and cant use the "send to app" feature in the creative cloud app to send marketplace materials to it

 

This topic has been closed for replies.

2 replies

Participant
January 19, 2022

Having the same issue. Sometimes it works, other times just a spinning blue circle. Frustrating and disturbs workflow.

Download is the same

 

Cedric Marchessoux
Community Manager
Community Manager
February 2, 2022

Hi

About the access to these interoperability features are not available for the licenses with Substance Edition or Steam Edition.

If it is not the case and you have an Adobe subscription, a quick verification is to see the button "Browse 3D Assets" and click on it and check that it opens CCD to the 3D tab. If the button is either not there or doesn't open CCD to the 3d tab, then you have a Steam or Substance edition.

Participant
January 7, 2022

It is installed and i can even launch it from the creative cloud app.