Desktop shortcut thinks my license is expired

Question

Hi All,

Ive just updated my Painter Designer and Sampler apps. When I try to launch from the desktop shortcut I get a license expired error and the apps point me to my old substance 3D account to renew. If I open Via creative cloud the apps work just fine anyone have a solution to this?

davescm · Answer

Are the desktop shortcuts taking you to the same application version, or do you still have the old Substance apps installed alongside the new? Dave

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