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SandMan1001
Participant
January 20, 2022
Question

Desktop shortcut thinks my license is expired

  • January 20, 2022
  • 1 reply
  • 135 views

Hi All,

 

Ive just updated my Painter Designer and Sampler apps. When I try to launch from the desktop shortcut I get a license expired error and the apps point me to my old substance 3D account to renew. If I open Via creative cloud the apps work just fine anyone have a solution to this?

This topic has been closed for replies.

1 reply

davescm
Community Expert
Community Expert
January 21, 2022

Are the desktop shortcuts taking you to the same application version, or do you still have the old Substance apps installed alongside the new?

 

Dave