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TheFr0g
December 18, 2025
Answered

Error: FBX Could not create an importer

  • December 18, 2025
  • 1 reply
  • 238 views

Greetings everyone !
So, im kinda new to Maya and modeling and texturing and im having an issue right here and i can't find anywhere why i have this issue.
Basically, i did a very simple mesh, did the UV's properly (i think) and saved as .fbx but then i cant load in this mesh in substance. Please help me :')

Correct answer TheFr0g

Nervemind ! I checked and I found out my problem. When exporting, there's was indeed a little something activated, and when I tried putting it in substance, I didnt checked a little something for UVs to work. Now it's all good, thanks for your help and patience !
Have a good day !

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
December 22, 2025

Hi @TheFr0g,

 

Is the issue still occuring? If so, can you share the mesh with me? You can send it at cdellenbach@adobe.com with a link to this thread.

 

Keep me posted.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
T
TheFr0gAuthor
December 29, 2025

Hello @Cyril Dellenbach

Thanks for giving attention to this in the first place, and i sent you my file as you asked. Im looking foward to some help and thanks in advance ! 

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
January 8, 2026

Hello,

 

After checking on my end, I wasn't abe to open the file in any 3D software. I strongly advise you to check your export parameters and make sure there's nothing unusual activated. Also, can you open the exported file in Maya?

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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