Skip to main content
C
Clara3798640769wd
Participant
July 20, 2024
Question

error initiating substance

  • July 20, 2024
  • 2 replies
  • 640 views

 

HI, I have a teacher license for about a month and this error just poped up today, closing substance.

You don't have permission to access "http://commerce-stg.adobe.com/store/segmentation?" on this server.

Reference #18.8794d817.1721440148.730b98cb

https://errors.edgesuite.net/18.8794d817.1721440148.730b98cb

 

THanks

2 replies

C
Clara3798640769wdAuthor
Participant
July 22, 2024

Hi, please any help about this? I can't access substance painter. Thanks! it would be really appreciate it!

H
hadil_4668
Participant
April 5, 2025

did you find a solution?

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 20, 2024

which substance?

C
Clara3798640769wdAuthor
Participant
July 20, 2024

Ah! sorry about that, it's substance painter. Thanks

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 20, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from account, payment & plan">
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices