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Jaret5CAA
Participant
August 20, 2021
Question

export issue with glTF

  • August 20, 2021
  • 1 reply
  • 1283 views

I am attempting to export my textures for my asset as glTF files but this option is shown as grayed out in my viewer and says (this preset is not avalible for your current project). How can I fix this issue? I selected PBR metal roughness for the project template. Substance Painter did allow me to export a GLB 3D asset but without the textures it is useless! Please help!

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1 reply

A
Anna30953326kgs7
Participant
July 8, 2023

Hi, did you solve the problem? I ran into the same situation today and can't find a solution.

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
July 10, 2023

Hi Anna,

 

Can you show me a screenshot of the issue? I want to be sure we're talking about the same presets. 

 

 

Does it work if you create your own Preset?

 

 

Let me know,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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