Skip to main content
Participant
April 1, 2022
Question

Hdf5Archive corrupt error, Error, T11560: No suitable reader found for the file format of file

  • April 1, 2022
  • 0 replies
  • 1044 views

Software: Substance Painter 7.1.1 build 959 on Windows Server 2019 Datacenter 64 bit version 1809

Hardware: Intel Xeon Platinum 8259CL CPU @ 2.50GHz, 128 GB RAM

 

When saving any new Substance file, and then updating/overwriting that file ("Save" instead of  "Save As"), this Hdf5Archive corruption error appears. This includes the Autosave function: any file that has been Autosaved cannot be opened again. Saving up a brand new file ("Save As") is the only stable way to reopen the file for future work to be done in it.

 

Error log attached.

This topic has been closed for replies.