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tursu
Participant
April 6, 2026
Question

Hello, My student license for Adobe Substance 3D was approved 4 days ago, but it still hasn’t been applied to my Adobe account.

  • April 6, 2026
  • 1 reply
  • 25 views

Hello,
My student license for Adobe Substance 3D was approved 4 days ago, but it still hasn’t been applied to my Adobe account.

  • I received the approval email

  • I am logged into the correct account

  • The plan does not appear under "Plans"

  • I already contacted Adobe support, but the issue is still unresolved

Could someone check if my license is properly provisioned to my account?

Thanks in advance.

    1 reply

    Cyril Dellenbach
    Community Manager
    Community Manager
    April 7, 2026

    Hello ​@tursu,

     

    Did you receive a code? Can you DM me or email me (cdellenbach@adobe.com) your Adobe email address (the one you used for your student license)?

     

    Let me know.

    Cyril Dellenbach (Micro) | QA Support Artist | Adobe