help for height map

Forum|Forum|4 months ago
October 6, 2025
1 reply
94 views

Hello, I’m encountering an issue with my height map. Every time I bake my high poly map, the topology of my low poly is visible. I’ve tried everything, from exporting to adjusting the bake settings, but I don’t understand why. I’m using 3ds Max to export my low poly, and in Substance, I get an error message that appears. Have you ever faced this issue? And do you have a solution? [EngineBitmapLoad] Failed to decode bitmap.
resource://project0/Ambient Occlusion Map from Mesh visage?version=8162696b9787758ccc9d4ec2ebce79f84e26856b.image

Cyril Dellenbach

Community Manager

Hello @theo_Antonik5053,

Could you share a screenshot of each mesh (High poly, Low poly) and the 3D view in the baking tab?

Keep me posted.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

T

theo_Antonik5053Author

Participant

Hello Cyril, Here are the requested captures. After some research, I understood that the base_high map was like this. Is that normal? Would there be another way? If you need any further adjustments, please let me know!