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helpful_Glow5E6F
Inspiring
January 10, 2024
Question

I can't save the file anymore!

  • January 10, 2024
  • 2 replies
  • 414 views

Hi, I'm working on a file but I can't save it anymore... Every time I try to save it create a new save instance which doesn't reach the end. I've try to save it with a new file without success.
The interface works, some layer thumbs are not displayed.
How can I save it now? Do you know how can unblock it?

Mac M1 Max, 64gb ram, 2 TB hd - Painter v. 9.1.1

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2 replies

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
January 10, 2024

Hi @helpful_Glow5E6F,

 

If this occurs again, let me know if this solution works for you.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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    helpful_Glow5E6FAuthor
    Inspiring
    January 10, 2024

    Thanks, I will try! I've seen another workaround that works: ttry to export texture, this seems to unlock the situation.

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      helpful_Glow5E6FAuthor
      Inspiring
      January 10, 2024

      UPDATE: after waiting for 2 hours it unlocked itself! This is sickness!

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