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Participant
August 27, 2024
Question

I cannot install any adobe programs

  • August 27, 2024
  • 2 replies
  • 191 views

I can't install Adobe Substance painter 'cannot install on your device'. I've checked everything, and it seems like my hardware is good enough to power it. I have windows 11, and I have checked and installed all available updates. Please help.

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    2 replies

    kglad
    Community Expert
    Community Expert
    August 27, 2024

    you're this page explains how to install cc apps by first installing the cc desktop app. the links at the page bottom allow you to select the installer suitable for your os, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

     

    then, if you want to check needed specs for an app, https://helpx.adobe.com/creative-cloud/system-requirements.html

    kglad
    Community Expert
    Community Expert
    August 27, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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