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C
corah94149982
Participating Frequently
July 29, 2021
Question

I I'm getting [GPUIssuesCheck] notice and Substance Painter continues to crash after a few actions

  • July 29, 2021
  • 1 reply
  • 2649 views

I'm getting this notice even thought I've gone into my regedit and changed the TDR

[GPUIssuesCheck] Your operating system may automatically shut down Substance 3D Painter during long computations because your GPU doesn't support preemption.
To avoid crashes, you can try increasing the TDR (timeout detection and recovery) delay
(Learn more: https://www.adobe.com/go/painter-gpu-drivers-tdr-crash-long-comp).

 

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1 reply

Jeremie Noguer
Community Manager
Jeremie NoguerCommunity Manager
Community Manager
July 29, 2021

Could you please share your log file?

C
corah94149982Author
Participating Frequently
July 30, 2021

Here's the exported log file. 

 

Léna Piquet Froyok
Adobe Employee
Léna Piquet Froyok
Adobe Employee
August 5, 2021

From the log we can see that the TDR Ddi Delay isn't set, but it is visible on your screenshot. So it's likely you have a typo (or trailing space) which means the key doesn't match.

 

You will have to check again that everything is setup right in the registry.

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