Is there an issue passing presets between PC and Mac version of Painter?

Forum|Forum|2 years ago
May 26, 2023
2 replies
1344 views

Is there any issue ( or requirement when ) passing presets between PC and Mac versions of Painter?

I'm trying to send colleagues my smart-material presets and the PC guys can drag and drop and they work fine, but the Mac guys ( running native rather than through Bootcamp) get an error. Not even a useful one that might suggest a solution. We've tried manually placing them in the correct your-asset smart-material folder and restarting and they're not recognised.

We assumed presets would be platform agnostic so is there anything extra we need to be doing?

Thanks

This topic has been closed for replies.

D

Dean22517655aei7Author

Known Participant

So I'm down to one Mac artist now but the issue remains.
I'd attach a sample smart-material file here for you to test but .spsm and .zip files aren't accepted.

Cyril Dellenbach

Community Manager

Hello @Dean22517655aei7,

Thanks for the message and all the details.

There shouldn't have issues when passing a .SPSM from Windows to Mac, but I'll run some test tomorrow. I'd be glad to have your file, so feel free to send it to me at cdellenbach@adobe.com

Best regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

D

Dean22517655aei7Author

Known Participant

Thanks Cyril. Email on its way.

D

Dean22517655aei7Author

Known Participant

For further info ..

This was initially using presets of our own materials made in Designer.

I've just checked with a simple smart-material consisting of just a fill layer with every channel turned on. So about the simplest default s-m you can have. Same result. Cannot be imported as a smart-material.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded