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O
orkman
Participant
November 22, 2021
Answered

Issue with Adobe CC on business account, and Substance on personal account.

  • November 22, 2021
  • 2 replies
  • 634 views

I have th Adobe CC license through my work. When I log in to CC, it asks me to choose my business account or my personal one. If I use the business account, Painter won't work (it's on my personal credit card). If I log in to my Personal account, Painter works, but Adobe CC doesn't. Needless to say it's a pain to log in and out to switch between photoshop/illustrator and painter. Is there a way to merge Painter in somehow?

    This topic has been closed for replies.
    Correct answer Jeremie Noguer

    Unfortunately that's not possible at the moment. We are looking into potential solutions but no ETA.

    For now both your Substance and CC licenses need to be on the same account/profile.

    2 replies

    michaelw51810714
    michaelw51810714
    Participating Frequently
    February 28, 2022

    I posted a similar problem!! Long time user of Substance suite, but my business pays for my Adobe apps. 

     

    Since the aquisition I've had to cancel my Substance license as I would have to log out in order to use anything within the Substance ecosystem, as I paid for it myself. 

     

    Since this I have not used Substance at all as I still need access to my Adobe apps. 

     

    This needs to get sorted!!!!

    Jeremie Noguer
    Community Manager
    Jeremie NoguerCommunity ManagerCorrect answer
    Community Manager
    November 24, 2021

    Unfortunately that's not possible at the moment. We are looking into potential solutions but no ETA.

    For now both your Substance and CC licenses need to be on the same account/profile.

    O
    orkmanAuthor
    Participant
    November 29, 2021

    Thx Jeremie. In the meantime, a good solution for me would be to add the "Substance Texturing ($19.99mo)" option to the Business plan. Right now you only allow the "Substance 3D Collection ($99.00mo)" to be added on the business account. I don't need Substance Stager.

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