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Participant
October 19, 2024
Question

Lost 5 Hours of Progress in Adobe Substance Painter Due to Save Error

  • October 19, 2024
  • 2 replies
  • 222 views
 

I recently ran into a frustrating issue while working on a project in Adobe Substance Painter. After spending 10 hours on the project, the application ran into a save error, and I lost 5 hours of progress. While I still have some of the work saved, it was a tough blow.

Has anyone else faced this kind of issue with Substance Painter or similar software? What are some of the strategies or solutions you use to avoid losing progress?

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2 replies

kglad
Community Expert
Community Expert
October 19, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
kglad
Community Expert
Community Expert
October 19, 2024

it's not unusual with software. save frequently with increasing version number appended to the file name. periodically close and reopen the latest version to confirm it's not corrupt.  you can then delete previous versions.