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yoann_4766
Participant
January 17, 2025
Question

Materials have disappeared

  • January 17, 2025
  • 1 reply
  • 174 views
Hello everyone, I am sending you this message, because I have a big problem with substance painter, the smart materials base and materials have disappeared, if anyone can help me, thank you very much and have a good day.

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
January 20, 2025

Hi @yoann_4766,

 

Try to delete the "assets" folder located in:
D:/User/y.deletre/Documents/Adobe/Adobe Substance 3D Painter/assets

 

Before launching Substance 3D Painter.

 

Let me know if this helps.

 

Best Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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