Materials not displaying on mesh

Forum|Forum|3 years ago
February 12, 2023
2 replies
6779 views

hey everyone i have a problrm with PT program version 7.4.2

when i drag materials to the object nothing is happen the layer is empty

it shows me a message ( [Scene 3D] OBJ: unexpected illumination model (0-2 recognized) )

[Viewer settings] Viewer settings have been updated from version 22 to version 23.

[Paint Document] The project has been updated from version 67 to version 68.

How i fix it ?

This topic has been closed for replies.

Cyril Dellenbach

Community Manager

Hello @Ahmed2650519648uk,

Thanks for your log.

Unfortunately, your specs are way below the minimum system requirements for Substance 3D Painter and this can result with a lot of various problems.

With that being said, we can try several things to optimize your projects, but with no guarantee that will work. While creating a project, make sure your Document Resolution is 1024 or below, but not above. Also, I would advise you to avoid the UV Tile workflow as much as possible and to try keeping your 3D models as low as you can.

I hope this will help with your projects, but I am afraid I cannot do much more.

Best regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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Ahmed2650519648ukAuthor

Participant

Hi, @Cyril Dellenbach

I tried your suggestion and it didnt

i ask if i can download old version compitable with my GPU it does so what is the version

appreciate your comment

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alexia_4803

Participant

Hi,
I have the same problem but I managed to get my model in by checking the UVs. Sometimes they might not be fully in the squares and slip out a bit, you really need to make sure they don't cross and don't be part of multiple tiles at a time.
I hope this might help someone!