My asset points they have disappeared ! Help

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Hello, I just entered source and I see that all my asset points have disappeared! Can someone help me get them back!

Tysm in advance

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davescmCorrect answer

Community Expert

You will probably have entered Adobe 3D assets (formerly Source) with your Adobe ID. The points for these are currently separate to those built up under Substance. Adobe have said they do have plans to combine the two later.

In the meantime, if you go to the top right of the Source webpage and log out, you can then log straight back in with your Substance log in details. Your Substance points should still be there and usable.

Dave

davescm

Correct answer

Community Expert

You will probably have entered Adobe 3D assets (formerly Source) with your Adobe ID. The points for these are currently separate to those built up under Substance. Adobe have said they do have plans to combine the two later.

In the meantime, if you go to the top right of the Source webpage and log out, you can then log straight back in with your Substance log in details. Your Substance points should still be there and usable.

Dave

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H

Hans InshanAuthor

Participant

Aww thank you so much ! I hadn't realized that and I panicked!

Regards

Hans

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davescm

Community Expert

You're welcome 🙂

Dave

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