opening issues

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I just downloaded and installed Substance Painter and when I'm about to open it I get some notion/issue/error (I don't know how to classify it). It says:

Sorry, something went wrong

this is lkely issue to our end, but it could be that you're not connected to the internet. Please check your internet connection and then try again later.

I don't understand what went wrong since I am connected to the internet. I checked it. And I also disconnected and then connected to the internet again, but with no changes. I'm still getting that message

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M

Miha9

Participant

I have the exact same problem 😞

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SlavonacAuthor

Participant

In the meantime did you menaged to find the solution? I still can't open it and my 30-day trial period is passing by. I somehow think solution will appear from either other users who had the same problem, or Adobe team, but after this free usage period expires.

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pugli

Participant

I had it happily working for payment with the previous system, today the month expired, I went to Adobe to buy the monthly subscription, I installed everything again and nothing was working ... and I was paralyzed on work day ... in addition to losing two hours trying to get him to walk ... today is 8/1/2021

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