Skip to main content
Slavonac
Slavonac
Participant
December 31, 2021
Question

opening issues

  • December 31, 2021
  • 1 reply
  • 694 views

I just downloaded and installed Substance Painter and when I'm about to open it I get some notion/issue/error (I don't know how to classify it). It says:

 

Sorry, something went wrong

 

this is lkely issue to our end, but it could be that you're not connected to the internet. Please check your internet connection and then try again later. 

 

I don't understand what went wrong since I am connected to the internet. I checked it. And I also disconnected and then connected to the internet again, but with no changes. I'm still getting that message

    This topic has been closed for replies.

    1 reply

    M
    Miha9
    Participant
    January 2, 2022

    I have the exact same problem 😞

      Slavonac
      SlavonacAuthor
      Participant
      January 8, 2022

      In the meantime did you menaged to find the solution? I still can't open it and my 30-day trial period is passing by. I somehow think solution will appear from either other users who had the same problem, or Adobe team, but after this free usage period expires.

      P
      pugli
      Participant
      January 9, 2022

      I had it happily working for payment with the previous system, today the month expired, I went to Adobe to buy the monthly subscription, I installed everything again and nothing was working ... and I was paralyzed on work day ... in addition to losing two hours trying to get him to walk ... today is 8/1/2021

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices