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defaultvfgzkrdydyed
Participant
October 3, 2021
Question

Painter crashes on save -> invalid preset resource

  • October 3, 2021
  • 2 replies
  • 2831 views

Hi all. I get a error message in Painter "[Data Preset] Invalid preset resource:\\project/EF-2000 Stick". I already did a Resource update and a Clean. Doesn't matter what I do, the file crashes on save. Is there a workaround ?
Cheers Olli

This topic has been closed for replies.

2 replies

GeoffroySC
Community Manager
GeoffroySCCommunity Manager
Community Manager
May 17, 2022

Hi, 

Would you be able to share your log? 

Is it possible to share your project? This might be a corrupted project file. 
Thank you,
Kind Regards,
Geoffroy 

hansolocambo
hansolocambo
Participating Frequently
May 17, 2022

This bug exists for 7+ years. Allegorithmic never bothered, Adobe so far either.

Pretty sure they could find a way to SAVE hours of work despite a material issue in the project's library. But as they never fixed that, so far all you can do is : lose hours of work 😕😕

Happened to me yesterday again. Spent an hour trying to find a solution. No culprit visible in the library. Until Painter crashed... 7 hours of work gone as the "auto-save" was saving : nothing.

So damn annoying bug...

https://hansolocambo.com
M
Morteza38242405yrjk
Participant
July 7, 2024

hi buddy,
I found a way myself when substance painter crashes at saving i put everything in a folder and create a smart material of them, and just save it. that's it! and just close the sp and open it again this time i load the old save and delete all layers and add the smart materials to bring back all the layers and everything

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