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November 26, 2025
Question

possible bug with height map?

  • November 26, 2025
  • 1 reply
  • 318 views

Hey everyone! I've been making materials in Substance Designer and exporting them to Unreal without any issues. I also exported my material to Substance Sampler, and the results were good!
However, when I decided to put my materials together in a trimsheet using Substance Painter, the program wouldn't read my height map correctly. It would turn black and only show a few small spots of the height map.

 

So I decided to fix it by manually importing the height map and adjusting the levels. Which worked in the viewport. but had the same results when exporting. The height map would be just mid grey with barely any details.

More Details:
I am exporting channel packed AO,Roughness and height together. and yes i had no trouble with any other map except for height texture.
And my export settings are correct i assume because i tried everything. is this a bug or am i skipping a hidden step? 

1 reply

Cyril Dellenbach
Community Manager
Community Manager
November 27, 2025

Hello @Layth.G,

 

Do you have any specific setup inside Painter? Are you exporting .SBSAR or .PNG files from Designer? Can you share the .SBS file?

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
Layth.GAuthor
November 27, 2025

Thanks for reaching out. I tried exporting SBSAR and PNG, and the textures themselves appear fine in the content library, but they don't look fine in the viewport. 

Cyril Dellenbach
Community Manager
Community Manager
November 28, 2025

The graph shared is basically empty.

 

I'm unsure to fully understand your step by step process, but I'd say the issue either comes from the graph you built or the layers added in Painter. Also, if you have a specific mesh, I'd check the UVs.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe