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R
rogerg9750733
Participant
July 12, 2021
Answered

Problem importing my old Smart Materials (Crash)

  • July 12, 2021
  • 1 reply
  • 5162 views

Hello 

I have an anoying issues with the new Substance Painter 3d. 
When I trie to import my older Smart Materials, Substance Painter takes ages, does not response anymore and eventually crashes. 

Anyone with the same problems?  Did I miss something? Is Substance 3d not compatible with the prior versions?
Or is this maybe another AMD GPU Bug? 

Thanks for any support on the case....
Regards, 
Roger

This topic has been closed for replies.
Correct answer Jeremie Noguer

Hello
I've got a AMD Radeon RX 5700 XT and the driver Version is 21.06.1...


Please make sure to update to the latest version, that should solve your issues: AMD Radeon™ RX 5700 XT Drivers & Support | AMD

1 reply

Jeremie Noguer
Community Manager
Jeremie NoguerCommunity Manager
Community Manager
July 14, 2021

Hi, would you be able to share this smart material?

R
rogerg9750733Author
Participant
July 20, 2021

Yes, of course,

here some examples
https://drive.google.com/file/d/1HkxpwXaaaff0VR7XgEo1CKsl2z_R54eT/view?usp=sharing


Sometimes I can import the materials. But if I want to assign it to the object, the hourglass comes up for ages and never finishes till I  have to cancel Substance Painter 3d.

thx
Roger

Jeremie Noguer
Community Manager
Jeremie NoguerCommunity Manager
Community Manager
July 20, 2021

Thanks, those work fine for me. What is your current AMD driver version?

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