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December 2, 2025
Question

[Project management] Save failed ERROR!

  • December 2, 2025
  • 1 reply
  • 81 views

This issue keeps happening in Substance Painter and it is genuinely destroying my workflow. The “Save failed” error pops up out of nowhere, and it’s not rare it happens occasionally but always at the worst possible moment, causing hours of work to be completely trashed. I don’t understand how a professional software can fail at something as basic as saving a file. Instead of helping me create, it actively makes my work worse and pushes me back. It’s incredibly frustrating to use a tool that risks losing everything I’ve done, and I honestly expect a lot more stability from software at this level.

1 reply

Cyril Dellenbach
Community Manager
Community Manager
December 2, 2025

Hi @Ege28552869sm3a,

 

Do you have more info? What's written in the log panel? Do you have any error? Most of times, saving issues are due to a custom resource that is corrupted. If you don't find it, please share your log file (Help > Get log) after the error occur at cdellenbach@adobe.com and I'll take a closer look.

 

I'd also appreciate a link to this thread to remember which problem we're talking about.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe