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C
COtk
Participant
March 14, 2022
Question

'Resources Updater' not updating certain resources/files

  • March 14, 2022
  • 1 reply
  • 525 views

I'm working in Substance Painter 7.4.2 and the Resources Updater is asking to update a few resources. I've made several attempts but for some reason the following files will not update (see attached image). Anyone have a solution to this?

 

Thanks!

 

Mac OSX, Substance Painter 7.4.2

This topic has been closed for replies.

1 reply

GeoffroySC
Community Manager
GeoffroySCCommunity Manager
Community Manager
March 14, 2022

Hi,

Have you tried refreshing the resource updater? I tried on my side without issue on Mac OS X. Would you share a log? A log could show the origin of the problem. 

Thank you,

Kind Regards,

Geoffroy SC

C
COtkAuthor
Participant
March 14, 2022

Hello,

Yes, I have made several attempts to update the resources - including refreshing. Neither seems to work. How do I share the log file with you directly, i.e., without making it public?

 

Thanks!

GeoffroySC
Community Manager
GeoffroySCCommunity Manager
Community Manager
March 15, 2022

Hi,

you can send it to me through my email: sainteca@adobe.com

Kind Regards,

Geoffroy SC

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