"Send to Substance 3D Stager" greyed out on payed plan

12 replies
2941 views
Translate

I have the latest Adobe version and on monthly plan. I Painter the option "Send to Substance Stager" is grayed out and not selectable. Do I need to do something in my Painter project befor I can send it to Stager? Or is something wrong?

Using a MacBook pro 2018 with MacOs Catalina 10.15.7 (19H1217)

This topic is closed to new replies. Start a new post to keep the conversation going.

Mike Da Bambino

Inspiring

Same here wont work to send to painter or stager , only way to export models is via exporting as sbs or sbsr .

Translate

D

Dave_E_Jones

Participating Frequently

I'm having the same issue, has this been resolved yet?

Translate

D

Dave_E_Jones

Participating Frequently

I understand it may be this UV tile format that is not compatible, is there any way to change a current or already finished project to no longer be this type type of format? Still new to the space and the software, any help would be appreciated, as I don't really want to have lost a bunch of work as unable to record or create portfolio images and videos due to not being able to export the creations to Stager. Any other software I could use for this?

Translate

Langegard

Participant

Yeah, I think it's because Stager doesn't support udims, if you create the project with the legacy workflow it works as intended. Very much hope this is something Adobe will develop in the near future! Meanwhile, just render in Blender instead 🙂

Translate

Keerthan H Sathya

Adobe Employee

You might have created project using UV tile workflow.
Can you create a new project with UV Tile Settings disabled and see if send to Stager is working?

Translate

R

raymonda71404098

Inspiring

Have just created a simple project that was originally Udim so tried as suggested with Uv tile setting disabled works perfectly. I think Stager is capable of producing superb renders [ now that I am getting to grips with it.] My only 2 gripes about rendering within Painter was the inability to rotate the model independant of the Hdri and.... the inability to add extra lights although the renders from Iray are superb. I actually feel the renders from Stager are even better that those from Iray due I think to the added flexibility in the lighting set up within Stager. I am very pleased with Stager and obviously the more I use it the better the results will become. So once again many thanks for the help with this.

Translate