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Participant
Oct 27, 2025 10:06 PM UTC
Question

.spp file not loading

Hi,

 

When I try to load my project.spp file I recieive this error message:

 

[Scene 3D] Unable to open file "".
[Scene 3D] Failed to load 3D scene.
Unable to open file "".

 

Any help would be hugely appreciated, there's a lot of work in this one file. Thank you.

 

4 replies

Cyril Dellenbach
Community Manager
Community Manager
Oct 28, 2025 8:40 AM UTC

Hello @garytcb,

 

To clarify, it was a .SPP file you had already work with? Or a file you've downloaded? Could you share the project? If so, you can send it at cdellenbach@adobe.com with a link to this thread and I'll try to take a look.

 

Best regards,

 

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Cyril Dellenbach (Micro) | Product Manager | Substance Painter
garytcbAuthor
Participant
Oct 28, 2025 4:15 PM UTC

Thanks Cyril, all my own creation. Please see I have emailed the file to you. 
Thanks,

Gary

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Cyril Dellenbach
Community Manager
Community Manager
Nov 3, 2025 4:41 PM UTC

Hello @garytcb,

 

The file is unfortunately corrupted and if from time to time we're able to save something out of it, this time even our "debug app" crashed with this .SPP file.

 

Is it the first time such a problem occured on your end or did you face the same issue with other projects?

 

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Cyril Dellenbach (Micro) | Product Manager | Substance Painter