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Participant
August 4, 2021
Question

Substance 3D fehlt trotz aktiver CC Student Lizenz

  • August 4, 2021
  • 1 reply
  • 396 views

Hallo,

ich nutze seit ich mit der Uni angefangen hab die CC Student Lizenz und wollte mir vor kurzem Substance Painter über die Creative Cloud runter laden. Ich versteh nicht, warum mir die Lizenzen zu allen 3D Applikationen fehlt, trotz meiner aktiven Lizenz?

(Ich bin nach wie vor Student)

Muss ich die Lizenz kündigen und neu starten oder kann das anders gelöst werden? Der Preis hat sich ja auch nicht veränder, also versteh ich nicht weshalb diese Programme nicht dabei sind.

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1 reply

Léna Piquet Froyok
Adobe Employee
Adobe Employee
August 5, 2021

We can only provide support in English here.

For license related questions you need to contact us by e-mail or via our contact form.

Bob_Hallam
Legend
August 5, 2021

Please find the translate button below the conversation to translate any language to english

 

Hello

I have been using the CC Student license since I started university and recently wanted to download Substance Painter via Creative Cloud. I don't understand why I don't have the licenses for all 3D applications, despite my active license?

(I am still a student)

Do I have to cancel and restart the license or can this be solved differently? The price has not changed, so I do not understand why these programs are not included.

ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.