Substance 3D Painter

Question

Hola, tengo un problema con el programa Substance 3D Painter. Resulta que intenté entrar al programa pero me sale un error que dice "Access Denied" y luego de eso abrí Adobe Creative Cloud para desisnstalar el programa y volverlo a instalar, pero me dice que compre una licencia, lo cual a mi no me cuadra porque se supone que tengo una licencia gratuita de un año y ahora me dicen que compre una licencia.

Espero que alguien me aclare esa duda y me ayude a como solucionar este problema.

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from account, payment & plan">

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded