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Participant
Jun 16, 2025 9:32 PM UTC
Question

Substance 3D Student verification code could not received

nothing in spam folder and waiting about  1 week dont think it is right to wait that long 

3 replies

Cyril Dellenbach
Community Manager
Community Manager
Jun 17, 2025 7:07 AM UTC

Hello @aardaa,

 

You can DM me the e-mail address you used for Education license. I'll check for your code.

 

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Cyril Dellenbach (Micro) | Product Manager | Substance Painter
aardaaAuthor
Participant
Jun 20, 2025 5:06 PM UTC

UPTADE : Still nothing in my e-mail , gmail and student mail or any feedback.

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aardaaAuthor
Participant
Jun 24, 2025 8:36 AM UTC

UPTADE : I get my code today. (I got in touch with Adobe support on June 20th, and they told me to wait about 2–3 days.)

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