Substance issue using latest studio driver

Forum|Forum|5 years ago
June 28, 2021
3 replies
1331 views

I installed the latest substance and i have the latest studio driver and I get the following issue.

No problem with the latest original Substance Painter from algorithmic

Bugs & Crashes

This topic has been closed for replies.

Correct answer Jeremie Noguer

Indeed, there was a mismatch in the driver parsing which causes this erroneous message. We have a fix in the works but in the meantime, this message is harmless and will not affect Painter one way or another.

Jeremie Noguer

Correct answer

Community Manager

Indeed, there was a mismatch in the driver parsing which causes this erroneous message. We have a fix in the works but in the meantime, this message is harmless and will not affect Painter one way or another.

davescm

Community Expert

Hi

It has been acknowledged by Adobe staff in the thread below. It looks like it is safe to "Continue Anyway". I do that here without further issues.

https://community.adobe.com/t5/substance-3d-painter/problem-with-the-latest-version-of-nvidia-drivers-with-painter/td-p/12134050

Dave

BentVector

Participant

I'm seeing the same thing. Details from the logs show this, which seems to indicate a product bug.

[GPUIssuesCheck] Installed driver for graphics adapter 'NVIDIA GeForce RTX 3070 Laptop GPU' is outdated.
You should update them for a better experience (http://www.geforce.com/drivers).
The currently installed version is 30.0.14.7111.
The recommended minimum version is 26.21.14.4250 (442.50 WHQL).

The product seems to be working fine, just a minor glitch?

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