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T
TacosAndBourbon
Known Participant
April 15, 2022
Question

Substance Painter crashes when starting a new project

  • April 15, 2022
  • 2 replies
  • 1558 views

Completely blocked at work. Each time I start a new project, Painter crashes after the "New Project" dialog. Have tried importing fbx and obj- neither let me begin a project without crashing.

 

Crash logs have been uploaded

This topic has been closed for replies.

2 replies

T
TacosAndBourbonAuthor
Known Participant
April 25, 2022

This has been a pretty quiet thread with no word from support. If I am seeking a resolution to problems in the wrong forum, or through the wrong channels altogether, please let me know know. 

T
TacosAndBourbonAuthor
Known Participant
April 15, 2022

Update: I changed template and connected to a new library. Not sure what changed things but now, instead of Painter just closing, I am propted with a pop up telling me Painter will close. 

Still unable to work though

T
TacosAndBourbonAuthor
Known Participant
April 20, 2022

Update 2: I have reverted to Substance Painter 7.4.1. So far my work isn't hindered. But as the team continues add new tools, I will be locked out of using Substance Painter until this is resolved. 

 

Really seeking any advice on this issue.

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