Substance Painter crashes when starting a new project

Forum|Forum|4 years ago
April 15, 2022
2 replies
1574 views

Completely blocked at work. Each time I start a new project, Painter crashes after the "New Project" dialog. Have tried importing fbx and obj- neither let me begin a project without crashing.

Crash logs have been uploaded

Substance_3D_Painter_7-4-3_crash_log.txt

This topic has been closed for replies.

T

TacosAndBourbonAuthor

Known Participant

This has been a pretty quiet thread with no word from support. If I am seeking a resolution to problems in the wrong forum, or through the wrong channels altogether, please let me know know.

T

TacosAndBourbonAuthor

Known Participant

Update: I changed template and connected to a new library. Not sure what changed things but now, instead of Painter just closing, I am propted with a pop up telling me Painter will close.

Still unable to work though

T

TacosAndBourbonAuthor

Known Participant

Update 2: I have reverted to Substance Painter 7.4.1. So far my work isn't hindered. But as the team continues add new tools, I will be locked out of using Substance Painter until this is resolved.

Really seeking any advice on this issue.

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